How to create email templates in different languages?

Note: Make sure you are logged in and in the correct event

If you would like to send emails to your participants in different languages, use this article. 

Step 1.

Go to 'edit general info', scroll down and make sure the 'multilingual registration' is selected.

Step 2.

Go to 'event website', scroll down and select the languages of your choice. Don't forget to click save!

Step 3.

Go to the email templates. The different languages are shown by the country flags. 

Step 4.

Click on 'edit' (see screenshot step 3) to change the default/primary language, in this case, English.

Step 5.

Click on translate (see screenshot step 3) to change the translations/other languages, in this case, German, French, and Dutch.

Note! Make sure you change in the label selector both the 'content' and the 'name' of the email template. If you do not change both parts, the system will not recognize the email template as an added or changed template.  

Step 6.

If you go back to email overview you can now see that the flags are colored, meaning that the email templates (both name and content) are created for those languages, in this case, German and English. 

Step 7.

Via the workflow, you or one of your colleagues can reject or approve the translations made. In this way, you will have a nice overview of the email templates that can be sent out to participants. 

Step 8.

Select the participants you would like to send an email to and click on 'email'.

Step 9.

Select the language of the email template you want to send to your participants.